Contact Us

Have a question about an order, product, pre-launch item, or HO scale model? Send us a message using the form below.

Please include your order number if you are contacting us about an existing purchase.

Contact Form

Name
[First and last name]

Email Address
[Email address]

Phone Number — Optional
[Phone number]

Order Number — Optional
[Order number]

Subject

• Product question

• Order status

• Pre-launch order

• Shipping question

• Return or damaged item

• Wholesale inquiry

• Other

Message
[How can we help?]

Submit Button: Send Message

Mailing Address

HO Scale
15542 SE Lark Ave
Portland, OR 97267

Please do not mail returns to this address without contacting us and receiving return approval first.