Return and Refund Policy

We want you to be satisfied with your purchase. Please review our return policy before placing your order.

Return Window

Returns are accepted within 30 days of delivery.

To qualify for a return, the product must be unused, unassembled, unpainted, unmodified, and returned in its original condition and packaging.

Please contact us before sending back an item. Returns sent without prior approval may not be accepted.

Restocking Fee

All approved returns are subject to a 25% restocking fee. This fee will be deducted from the amount refunded to your original payment method.

The restocking fee does not apply when an item arrives damaged, defective, or different from what was ordered.

Non-Returnable Items

The following items cannot be returned:

• Products that have been assembled, painted, glued, cut, modified, or damaged after delivery

• Custom-made or personalized products

• Clearance or final-sale items

• Digital files or downloadable products

• Pre-launch or made-to-order products once production has begun

Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service and keeping your shipping receipt. We are not responsible for returned items that are lost or damaged during return shipping.

Damaged, Defective, or Incorrect Orders

Please inspect your order as soon as it arrives.

Contact us within seven days of delivery if your product arrives damaged, defective, or incorrect. Include your order number and clear photos of the product and packaging.

After reviewing the issue, we may provide a replacement, refund, or another appropriate resolution.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method, minus the 25% restocking fee and any applicable return shipping costs.

Please allow additional time for your bank or payment provider to process the refund.

Order Cancellations

Orders may be canceled before production or fulfillment begins.

Pre-launch, custom, and made-to-order products cannot be canceled once production has started.

Starting a Return

To request a return, contact us using the contact information provided on our website. Please include your order number, the reason for the return, and photos when applicable.